Made by hand in tiny batches · no mass production.
Handpicked moissanite set in solid .925 silver & 18 karat gold plate.
Small runs that sell out. When they're gone, they're gone.
Every piece is handmade and limited. Browse the live collection below and check out securely — powered by our Ecwid store.
Poké Pendants was founded by a lifelong collector with more than 25 years in the hobby and a simple vision: to create character-inspired jewelry with the quality collectors deserve.
Each pendant is handmade in the USA in small batches using solid .925 sterling silver, 18-karat gold plating, and hand-selected moissanite chosen to complement every design. These aren't mass-produced accessories—they're genuine collector pieces crafted from precious materials and built to last.
Our releases are intentionally limited. Once a design sells out, there's no guarantee it will return. That's what makes each Poké Pendant as special as the collection it joins.
Everything you need to know before you collect. Tap any question to expand.
Q · What are Poké Pendants made from?
Every Poké Pendant is handcrafted using genuine .925 silver. Select designs are finished with 18k gold plating, depending on the style shown on the product page.
Q · What stones are used in the pendants?
Our pendants feature hand-selected moissanite stones. Each stone is carefully chosen to complement the colors, details, and personality of the pendant's character-inspired design.
Q · Are the pendants handmade?
Yes. Every Poké Pendant is made by hand in the United States. Our pieces are not mass produced, allowing each pendant to receive individual attention throughout the creation and finishing process.
Q · Are the pendants solid gold?
No. Our gold-finished pendants are made from .925 silver with 18k gold plating. The exact materials and finish of each piece are listed on its product page.
Q · What is moissanite?
Moissanite is a durable gemstone known for its exceptional brilliance and fire. We use hand-selected moissanite stones to give each pendant a bright, premium finish.
Q · Will my pendant look exactly like the photographs?
Because each pendant is handmade, minor variations may occur between pieces — these small differences are part of what makes every Poké Pendant unique. Product colors may also appear slightly different depending on lighting, photography, and screen settings. Always contact us with any questions!
Q · Are chains included?
No, they are not — but we will soon have a full offering of chains available for purchase as well.
Q · How large is each pendant?
Dimensions and other available specifications are listed on each product page. We recommend reviewing these measurements before purchasing, as photographs may make a pendant appear larger or smaller than its actual size.
Q · Are Poké Pendants mass produced?
No. Our pendants are handmade in limited quantities rather than mass produced.
Q · Will a sold-out pendant be restocked?
Restocks are not guaranteed. Once a design sells out, we may not produce it again. Purchasing an available piece is the best way to avoid missing a limited release.
Q · Can I reserve an item?
An item is not reserved until checkout has been completed and payment has been successfully processed. Adding a pendant to your cart does not guarantee availability.
Q · Why are some pendants available for preorder?
Because our pieces are handmade and produced in limited quantities, certain designs may be offered for preorder while they are being completed. Preorders allow collectors to secure a piece before the available production quantity sells out.
Q · Can a preorder sell out?
Yes. Preorders may be limited to a specific number of pendants. Once the available quantity has been claimed, the preorder may close without notice. Preorders ship in 2–6 weeks.
Q · How will I know about new releases and restocks?
Join our email list and follow Poké Pendants on social media for announcements about new designs, limited releases, preorder openings, and possible restocks.
Q · When will an in-stock item ship?
Items marked In Stock are prepared for shipment immediately after the order is received and payment is confirmed. Handling time is 1–2 business days.
Q · How long does a preorder take?
Preorder items are expected to arrive within approximately 2–6 weeks. Because every pendant is handmade, production timing may vary. We'll communicate with you if an unexpected delay affects your order.
Q · How can I track my order?
Once your order ships, tracking information will be sent to the email address provided during checkout. Tracking updates may take a short period to appear after the shipping label has been created.
Q · Do you offer expedited shipping?
Available shipping methods will appear during checkout. Expedited shipping only changes the carrier's transit time and does not shorten the production period for preorder items.
Q · Do you ship internationally?
Available shipping destinations will be shown during checkout. International customers may be responsible for customs duties, import taxes, brokerage charges, or other fees assessed by their country. These charges are separate from the price paid to Poké Pendants unless otherwise stated during checkout.
Q · My tracking says delivered but I can't find my package.
First, check with members of your household, neighbors, building management, and any secure delivery areas around your property. You should also contact the shipping carrier using your tracking number. If the package still cannot be located, contact Poké Pendants with your order number so we can review the situation.
Q · What should I do if my package arrives damaged?
Photograph the exterior packaging, shipping label, protective materials, and damaged item as soon as possible. Contact us promptly with your order number and photographs so we can review the issue according to our shipping and return policies.
Q · What payment methods do you accept?
Available payment methods are displayed during checkout and may vary depending on your location and the checkout provider. Contact us with any payment issues.
Q · When will I be charged for a preorder?
Payment for a preorder is collected when the order is placed. This secures your pendant within the available production quantity.
Q · Can I change or cancel my order?
Contact us as soon as possible with your order number. We cannot guarantee that an order can be changed or canceled after it has entered production, processing, or shipment. Custom, limited-release, and preorder items may be subject to additional restrictions.
Q · Can I change my shipping address?
Contact us immediately if you entered an incorrect shipping address. Once an order has shipped, we may be unable to redirect or recover it. Customers are responsible for providing a complete and accurate address during checkout. If an order is already in route, we recommend contacting the shipping service.
Q · I didn't receive an order confirmation. What should I do?
Check your spam, junk, and promotions folders first, and confirm the email address entered during checkout was correct. If you still cannot locate the confirmation, contact us with your name, order number, and any available payment or order details.
Q · Why was my order canceled?
An order may be canceled because of payment verification issues, suspected fraud, incorrect inventory information, pricing errors, shipping restrictions, or other circumstances that prevent us from completing the transaction. If an order is canceled, any applicable refund will be returned according to the payment provider's processing timeline.
Q · Do you accept returns or exchanges?
Returns and exchanges without approved product defects are not permitted.
Q · Can preorder items be returned?
Preorders can be cancelled if done prior to shipping and will incur a 20% cancellation fee.
Q · What if I receive the wrong item?
Contact us promptly with your order number and clear photographs of the item and packaging. We'll review the order and provide the appropriate next steps.
Q · What if my pendant has a defect?
Every pendant is inspected before shipment. If you believe you received a defective item, contact us promptly with your order number, a description of the issue, and clear photographs. Products with abnormal defects are subject to exchange or refund.
Q · How long do refunds take?
Once a refund is approved and submitted, the time required for it to appear depends on your bank, card issuer, and payment provider. Shipping charges and other fees may be nonrefundable where permitted by the Return and Refund Policy.
Q · Can I send a pendant directly as a gift?
Yes. Enter the recipient's address as the shipping address during checkout. Make sure the address is complete and accurate before submitting the order.
Q · Are these pendants considered limited editions?
Many Poké Pendants are produced in limited quantities. A product page will indicate when a piece has a defined edition size or limited release. Even when an exact edition number is not listed, sold-out products are not guaranteed to return.
Q · Do you offer custom pendants?
Custom design availability will be announced separately if offered. Contact us for current information regarding commissions, modifications, or special requests.
Q · Where are the pendants made?
Every Poké Pendant is handmade in the United States.
Q · How can I contact Poké Pendants?
Use the contact form on our website and include your order number when asking about an existing purchase. Our team will respond as soon as possible during normal business operations.
Last updated: July 23, 2026
This Privacy Policy explains what information PokéPendants ("we," "us") collects when you use pokependants.com (the "Site"), how we use it, and the choices you have. By using the Site you agree to this policy.
Information we collect
Information you give us. When you use the contact form we collect your name, email address, and message. When you submit an entry to our Feedback board we collect the handle and message you type. When you place an order, our store provider collects the details needed to fulfill it (name, shipping address, contact details, and payment information).
Information collected automatically. Our hosting provider records standard server logs (such as IP address, browser type, and pages requested) for security and reliability. We keep a site-wide visitor counter and store a small "trainer number" and a discount-shown flag in your browser's local storage so the counter and the first-250 offer work correctly. This local storage does not contain your name or contact details.
How we use information
We use the information to respond to your inquiries, publish approved Feedback entries, process and ship your orders, operate and secure the Site, prevent spam and abuse, and comply with legal obligations. We do not sell your personal information.
Service providers we share data with
We rely on trusted third parties who process data on our behalf: Ecwid by Lightspeed (store, cart, and checkout), Supabase (database that stores Feedback entries and the visitor counter), Web3Forms (delivers contact-form messages to our inbox), Vercel (website hosting), and Google Fonts (web fonts). Each processes data only as needed to provide its service and under its own privacy terms. Payment information entered at checkout is handled by Ecwid and its payment processors; we do not store full card numbers.
Cookies & local storage
The Site uses browser local storage for the visitor counter and discount flag described above. Our store provider (Ecwid) sets cookies that are necessary for the cart and checkout to function. You can clear or block cookies and local storage in your browser settings, though some features (like your cart) may not work as intended.
Data retention
We keep Feedback entries until you ask us to remove them or we remove them during moderation. Contact messages and order records are kept as long as needed for the purpose collected and to meet legal, tax, and accounting requirements.
Your rights
Depending on where you live (for example under the GDPR or CCPA/CPRA), you may have the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to opt out of the "sale" or "sharing" of personal information. We do not sell personal information. To exercise any right, contact us using the details below and we will respond as required by law.
Children
The Site is not directed to children under 13 (or the minimum age in your region), and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.
Security & changes
We take reasonable measures to protect your information, but no method of transmission or storage is completely secure. We may update this policy from time to time; material changes will be posted here with a new "Last updated" date.
Contact
Questions or requests: hello@pokependants.com (update to your real address before launch).
Last updated: July 23, 2026
Using this site
By accessing pokependants.com you agree to use it lawfully and not to interfere with its operation, attempt to gain unauthorized access, or submit content that is unlawful, infringing, hateful, or spam. We may remove content or restrict access at our discretion.
Products, orders & payment
Pieces are handmade in limited batches; colors and details may vary slightly from photos, and availability can change without notice. Orders, pricing, payment, and fulfillment are processed through our store provider, Ecwid by Lightspeed, and are subject to its checkout terms. Discount codes (including the first-250 "First 250" code) are limited, non-transferable, have no cash value, and may be modified or ended at any time.
Feedback you submit
Entries you post to the Feedback board are reviewed before they appear publicly and may be edited or declined. By submitting, you confirm the content is yours to share and you grant us permission to display it on the Site. Do not include sensitive personal information in Feedback entries.
How your data is used (summary)
We collect only what we need: contact-form details to reply to you, Feedback content to display with your permission, order details to fulfill purchases, and a non-identifying browser value to run the visitor counter and first-250 offer. Data is processed by the providers listed in our Privacy Policy, which forms part of these terms. We never sell your personal information.
Intellectual property & liability
Site content and branding are owned by PokéPendants or its licensors. "Pokémon" and related names are trademarks of their respective owners; PokéPendants is an independent maker and is not affiliated with, endorsed by, or sponsored by those owners. The Site and products are provided "as is" to the fullest extent permitted by law, and our liability is limited to the amount you paid for the relevant order.
Contact
Questions about these terms: hello@pokependants.com (update before launch).